1. Your Data

STUDYLANE PTY LTD respects your privacy and is committed to upholding your privacy rights. All personal information provided by you and/or stored by STUDYLANE PTY LTD is governed by STUDYLANE PTY LTD's Terms and Conditions and this Privacy Policy.

By using the STUDYLANE PTY LTD website, or by providing any information to STUDYLANE PTY LTD in accordance with the Terms and Conditions or otherwise, you consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy.

2. How Personal Information is Collected

Generally, STUDYLANE PTY LTD collects personal information directly from you, such as:
    •    when you personally submit information through the STUDYLANE PTY LTD website;
    •    in the course of providing you with a requested product, service or benefit; or
    •    when you have other dealings with STUDYLANE PTY LTD.

STUDYLANE PTY LTD may collect information from third parties. If you provide personal information of any third party to STUDYLANE PTY LTD, you represent and warrant to us that the third party consents to their information being provided to us in this manner.

The information that you disclose to us is transferred through a secure socket layer (SSL) into Amazon cloud servers. By providing your personal information to STUDYLANE PTY LTD, you hereby consent to such transfer.

3. What We Collect

STUDYLANE PTY LTD will collect certain personally identifiable information when you communicate with us or register with us to open an Account. This information may include any or all of the following:
    •    your e-mail address;
    •    your name, address, telephone number and contact details;
    •    credit card details; and
    •    transaction details relating to your use of STUDYLANE PTY LTD products, services or benefits.

When you register on the STUDYLANE PTY LTD site, it will ask for information that in order to verify your identity. As you progress through the verification process you will be requested to enter official information from ID documents such as your passport, driver’s license, medical health insurance card or other document that can identify you and your country of origin/citizenship/residence. STUDYLANE PTY LTD assesses this information for its accuracy and authenticity. Once the submitted information is verified, any personal identification numbers are removed from STUDYLANE PTY LTD's system for your personal security.

STUDYLANE PTY LTD also collect personal information from third parties regarding the accuracy and authenticity of your ID documents.

STUDYLANE PTY LTD may also collect and store certain aggregate information regarding your use of the STUDYLANE PTY LTD website and the services available on it, which may include:
    •    the pages you access or visit;
    •    the frequency of visits;
    •    the type and time of transactions;
    •    the type of browser and operating system; and
    •    other information volunteered by you (such as through any surveys or site registrations STUDYLANE PTY LTD might conduct).

Sensitive information such as information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, health or sexual orientation will only be collected as outlined above. Sensitive information will not be collected without your consent unless STUDYLANE PTY LTD is required to do so under law.

Although STUDYLANE PTY LTD provides the data storage, databases and the STUDYLANE PTY LTD website, you retain all rights to your data. Subject to paragraph 7 below, if you cancel or terminate your subscription, reasonable steps will be taken to ensure that all data including photos, documents and personal identification is deleted from STUDYLANE PTY LTD systems or de-identified.

4. Use of Information

STUDYLANE PTY LTD uses your personal information to verify your identity. STUDYLANE PTY LTD will not use your personal information for any secondary purpose without your consent. You do not have to disclose your personal information, however if you choose not to disclose your personal information it will be impossible for STUDYLANE PTY LTD to provide the services you’ve requested.

STUDYLANE PTY LTD may use personal information for auditing, research and analysis to operate and improve the STUDYLANE PTY LTD website. STUDYLANE PTY LTD may also use some information collected from you to help diagnose technical problems, administer the STUDYLANE PTY LTD site, answer any query by you or improve the quality and types of services delivered to you. By providing STUDYLANE PTY LTD with your personal information, you expressly consent to your personal information being used for these purposes.

STUDYLANE PTY LTD may use third parties to assist us in processing your personal information. STUDYLANE PTY LTD requires that such third parties comply with this Privacy Policy as well as additional confidentiality and security measures as appropriate.

STUDYLANE PTY LTD may provide non-identifying and aggregate usage and volume statistical information derived from the actions of its visitors and Account holders to third parties. Personal information collected by STUDYLANE PTY LTD is not shared with or sold to other organizations for commercial purposes without your permission.

If STUDYLANE PTY LTD is required by law to disclose your personal information, STUDYLANE PTY LTD will use reasonable endeavours to notify you before personally identifiable information about you is transferred or disclosed.

5. Sending Data Overseas

STUDYLANE PTY LTD will process your personal information in Australia, as that is where its computer systems are located. If you are subject to a privacy regime outside Australia, by using the STUDYLANE PTY LTD website you consent to the transfer of your personal information to Australia.

STUDYLANE PTY LTD reserves the right to store your data in another location, including in a country that does not have data privacy laws. STUDYLANE PTY LTD will take all such steps as are required by law to ensure that your privacy is not breached.

6. Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are used to identify unique visitors to the STUDYLANE PTY LTD website and to provide you with easy access to your files and are required to use the STUDYLANE PTY LTD website. If you have your browser set to reject cookies, your access to the services and usage of the STUDYLANE PTY LTD website is likely to be interrupted.

7. Security

STUDYLANE PTY LTD has implemented processes intended to protect user information and maintain security of data. Each Account holder is assigned a unique user name and password, which is required to access their Account. It is each user’s responsibility to protect the security of his or her login information, however STUDYLANE PTY LTD will take steps to ensure that the information held is protected from misuse, interference, loss and unauthorised access, modification or disclosure.

These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data, but no guarantee can be made that your information and data will be secure from intrusions and unauthorized release to third parties.

8. Cancellation or Termination of the Account

If you choose to cancel your Account and leave the STUDYLANE PTY LTD Service, or if your Account is terminated by STUDYLANE PTY LTD, please be aware that STUDYLANE PTY LTD may for a time retain residual information in its backup and/or archival copies of its database. STUDYLANE PTY LTD will make reasonable commercial efforts to delete or de-identify your information as soon as practical.

9. Children
STUDYLANE PTY LTD's services are not available to persons under 16 years of age. As a business service, STUDYLANE PTY LTD does not target its offerings toward or knowingly collect any personal information from users under 16 years of age.

10. Accessing and Updating Personal Information

STUDYLANE PTY LTD is committed to upholding the accuracy of your information. STUDYLANE PTY LTD makes reasonable efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. If you consider that any of your personal information is or becomes inaccurate, you must update your information. You can do so by logging in to your Account.

STUDYLANE PTY LTD reserves the right to decline requests to access, correct or remove information that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on a backup drive), or for which access is not otherwise required.

11. Privacy Complaints

STUDYLANE PTY LTD is committed to upholding the accuracy of your information and working towards the resolution of any complaints about your privacy or the collection and use of your personal information. If you have an inquiry or complaint regarding this privacy policy or wish to access and update the information STUDYLANE PTY LTD has collected from you, please contact us at or by mail at:

studylane Pty Ltd
Level 1, 73 George Street
The Rocks NSW 2000

12. Changes to this Policy
STUDYLANE PTY LTD will use all reasonable endeavours to address any privacy complaint as soon as possible.

13. Amendments to this Privacy Policy

STUDYLANE PTY LTD reserves the right to update or amend this Privacy Policy from time to time. The most current version will be located on the STUDYLANE PTY LTD website at and is also available by contacting STUDYLANE PTY LTD directly at the address set out below.  Each version of this Policy will be identified at the bottom of the page by its effective date.

14. Questions

Any further questions about this Privacy Policy should be addressed to
Or by mail to:

studylane Pty Ltd
Level 1, 73 George Street
The Rocks NSW 2000

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